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QME Care

Murray House Fees & Terms of Acceptance

Private Placements

The weekly fee for all private care is currently £1,456 (reviewed every April).

Any care allowance awarded by the local authority will reduce this amount accordingly. At present, the combined free personal and nursing care contribution is £261 per week or £180 per week solely for free personal care. However, please note that fees will initially be charged in full until notification from the local authority is received to confirm an allowance has been awarded. At this point, any refund will be applied.

Fees will be invoiced in advance. Billing is on a fixed 4 week cycle therefore the first advance payment will cover from the agreed accommodation commencement date until the next scheduled 4 weekly invoicing date. Thereafter, invoices will be issued every 4 weeks. Accommodation fees normally commence when a prospective resident agrees to take up a placement. Please note that, when a resident vacates a room, the final invoice will include a charge for an additional 5 days after the date the room was vacated. This is to cover time taken to remove any belongings and to prepare the room for the next client. Any overpayments will also be taken into account at this point.

Residents entering the home on a private contract do so on the understanding that they will have sufficient finances to pay the fees for a minimum of 2 years from the date the contract commenced. Additionally, private residents subsequently transferring to a Social Work contract, who are in the process of selling property, will be responsible for refunding QME Care the resulting cost difference between the private and Social Work fees on sale of the property.

Social Work Placements

One of the major aims of QME Care is to provide an inclusive service to the Scottish Borders and, as such, make a specific number of fully Social Work Funded places available in Murray House. However, QME Care do not control the allocation of these places as referrals are at the discretion of Scottish Borders Council.

All Placements

QME Care can arrange extra goods and services in addition to those covered by the fees for care and accommodation. These include, hairdressing, newspapers and, in the absence of free provision by the NHS, for podiatry, opticians, dentistry, physiotherapy and transportation and staff escorts to and from medical appointments. Most of these services are provided by outside sources and residents shall be responsible for the payment of these goods and services. We shall advise you where possible of their cost beforehand.

Please also refer to the following details to be considered when a place is offered:

1. Legal/Statutory

  • NI Number – Please note that we require details of a new resident’s NI number. This is used for a number of purposes, e.g., when registering with a medical practice or arranging TV licence.Please note that we require details of a new resident’s NI number. This is used for a number of purposes, e.g., when registering with a medical practice or arranging TV licence.
  • Power of Attorney – If a Power of Attorney is appointed, we require a copy of the full Power of Attorney documents.
  • Living Will – If a Living Will is in place, please provide a copy of this for our records.

2. Pre-Admission

  • Furniture, etc. – Please consider what (if any) items are to be brought into the home and let us know in advance to ensure the items can be accommodated. This could include items of furniture, pictures, etc. Our maintenance person can hang any pictures as required. Please liaise with us regarding access to delivery any items of furniture, etc.Please consider what (if any) items are to be brought into the home and let us know in advance to ensure the items can be accommodated. This could include items of furniture, pictures, etc. Our maintenance person can hang any pictures as required. Please liaise with us regarding access to delivery any items of furniture, etc.
  • Television – We do not provide television sets (apart from in the sitting rooms). However, there are television points in all rooms. Please let us know if a television is to be provided, especially if it is to be wall mounted.
  • WiFi/broadband – Please note that there is WiFi/broadband access from all areas of the home – details are available from the office.
  • Laundry – In order to identify clothing, please ensure that all items are identified by labels, etc. Our laundry can undertake some labelling but if items are not identified when a new resident is admitted, it is very difficult to ensure that clothing is returned promptly to the correct person.
  • Newspapers – Many residents wish to have newspapers delivered to the home. Newspapers can either be arranged by ourselves or directly by a relative/friend. Please let us know about this. The normal suppliers in Kelso are Brown’s or RS McColl’s.
  • Preferences – Please ensure that you identify any specific preferences or wishes so that we can meet these where practicable.
  • Contacts – Please ensure that we have all relevant contact details for family, friends, etc., that we may need to get in touch with.
  • Admission – Please ensure that an admission date/time is agreed with us. Admissions are normally Monday to Friday, avoiding mealtimes and staff handover times. This means that residents are generally admitted 10:30am – 12pm or 3pm – 4:30pm.

Vacancy – Nurse RGN/RMN

An exciting opportunity has arisen for a experienced Registered Nurses with QME Care based in Queens & Murray House, a specialist purpose built dementia care unit and residential setting in the Kelso, Scottish Borders. We are a value driven, not for profit charity...

Queens House to QME Care Rebranding

The original Queen’s House was established in 1954 with one residential Care Home. In 2001 a new building was developed to replace the old Queen’s House and the organisation increased from providing 20 residential rooms to 32. In 2018 Murray House opened, shortly...

Inside care homes: no end in sight

Have a read of this blog which featured in RCN Magazines: https://www.rcn.org.uk/magazines/bulletin/2020/october/inside-care-homes-no-end-in-sight

Comic Relief Funding

We are pleased to be progressing our Life Stories project which is funded by Comic Relief, capturing biographies through storytelling and art.

Volunteering at QME Care

Befriending and volunteering are such vital roles in our community. Appreciated more than words can express, QME Care is always looking for new volunteers. If this is of interest, please email us at info@qmecare.org for more information.

About us

QME Care provides accommodation in three separate houses: Queen’s House is a modern nursing home, Murray House is for people living with Dementia, and Evanthea House provides care for people with cognitive impairment. Find out more.

QME Care

Tel: 01573 224 886

Email: info@qmecare.org

QME Care, Angraflat Road, Kelso, Scottish Borders, TD5 7NS

Where to find us