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QME Care

Murray & Evanthea House

Aims and Objectives

Organisation

QME Care. (The Organisation) is a registered charity limited by guarantee, which was originally established in 1954 with one residential care home. The charity’s overall vision is
‘to be a centre of excellence in the delivery of quality care and support and to be the provider and the employer of choice in the Scottish Borders.’

Our mission is ‘to provide an approach to care and support that encourages and supports the person to be the director of their own care, within an environment that is comfortable, safe, homely and happy.’

Governance and strategic direction is provided through the board of Trustees. The organisation is operationally led by the Chief Executive and the Senior Management Team.

In 2001 a new building was developed to replace the old Queen’s House and the organisation increased from providing 20 residential care beds to 32 care home beds with nursing.
In the last three years the Organisation has developed further to provide the following services:

  • Murray House – a care house to support people who are living with dementia from the age of 50
  • Evanthea House – a nine room care house to support adults with physical disabilities and/or cognitive disability
  • Place and Space – a resource centre to support people who have been diagnosed with dementia who are living in the community
  • Community Café – a place for the community to visit and relax
  • Training Centre
  • Approval to deliver Scottish Vocational Training in Social Services and Health Care

Statement of Purpose

Murray & Evanthea House is situated in the town of Kelso in the Scottish Borders, approximately half a mile from the town centre. Murray House is a purpose-built, one-story building with three care houses which each have nine rooms to provide accommodation for people who are living with dementia. Evanthea House has nine rooms to provide accommodation for all adults who are living with a physical disability and / or a cognitive disability. The building has been designed and decorated utilising the best practice guidelines for accommodation and design which will enhance the well-being for people living with disabilities, including dementia. The facilities include:

  • Each single room has full en-suite facilities, patio doors and a small private garden
  • A large lounge, dining room with kitchen
  • A quiet lounge for both care houses to use
  • A large bathroom for therapeutic bathing
  • Gardens and walkways

Management and Staffing

Murray & Evanthea House provides 24-hour nursing support with registered nurses throughout along with overnight nursing support which is shared with Queen’s House.

The Registered Care Manager is the registered manager for Queens House and Murray & Evanthea House and is based on site in between the two care homes. Day to day operational management of Evanthea House is delegated to the Assistant Care Managers, and the nursing team.

The service is supported by a team of staff led by the strategic oversight of the Chief Executive.

The Care Team that supports Murray & Evanthea House is led by the Assistant Care Managers with a team of Registered Nurses, Senior Health Care Support Workers, and Health Care Support Workers. Staffing throughout the day is based on a 1:3 ratio staff to resident, depending on needs and excludes Registered Nurse. Activities are led by the Senior Health Care Support Workers, Creative Therapist, and Activity Organisers.

Night support is provided on a 1:4.5 basis, mainly because of the geography of the building. The team overnight consists of one Senior Health Care Support worker and one Health Care Support Worker for 9 residents.

Staffing is reviewed according to the dependency and needs of the residents and will be adjusted as required.

The Senior Management Team includes our Chief Executive, Business Manager, Finance Manager, and Registered Care Manager, with the support of our Assistant Care Managers.

To view a full staffing structure diagram, service aims, objectives and detailed care standards for Murray House please download our full Aims & Objectives PDF.

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About us

QME Care provides accommodation in three separate houses: Queen’s House is a modern nursing home, Murray House is for people living with Dementia, and Evanthea House provides care for people with cognitive impairment. Find out more.

Care Inspectorate
QME Care

Tel: 01573 224 886

Email: info@qmecare.org

QME Care, Angraflat Road, Kelso, Scottish Borders, TD5 7NS

Where to find us